CS 80.15: IT Essentials 1
Supplementary Reference Reading
(subject to regular change)
 
Eric Skagerberg

 

 AS OF: 12 May, 2015

For SRJC administrative dates and deadlines, please see below, and in the Academic Calendar.
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Chapter 1 | Chapter 2 | Chapter 3 | Chapter 4 | Chapter 5 | Chapter 6 | Chapter 7 | Chapter 8 | Chapter 9 | Chapter 10 | Chapter 11 | Chapter 12

Chapter References

Want the published book? Here are options to get IT Essentials: PC Hardware and Software Companion Guide, 5th Edition:

1

Chapter 1. Introduction to the Personal Computer
CompTIA A+ certification
SRJC IT Support Certificate

Multi-core processor  - Wikipedia
- Intel Core Processors
Computer Form Factors - Wikipedia

Storage Capacity Numbers:  How big is a Gig?
3 TB Hard Drives: Can Your Computer Handle One? - Hitachi
Additional hard drive interface:  Serial Attached SCSI  (SAS) - Wikipedia
RAID Illustrations - LasCon Storage
Media Sizes
Media Types

Newer port types (Wikipedia):
- USB up to 3.0
- Thunderbolt

- HDMI

- DMS-59

Graphics display resolution - Wikipedia

2

Chapter 2. Lab Procedure and Tool Use
Fire Extinguisher Classes - University of Akron
OSHA Material Safety Data Sheet
Free MSDS - MSDS Solutions
CCleaner for Windows
User Support Toolkit - Thanks to Scott Rosen's Spring 2012 CS 5 course
Virtual Desktop hardware exercise (Download & extract 63 MB "en_ITEPC_VA_Desktop_v40.zip")

3

Chapter 3. Fundamentals: Computer Assembly Step by Step
Computer case assembly - with photos - Cybergooch Tutorials
Dell Enterprise IT Support - An example of manufacturer support; enter the individual Dell computer's Service Tag 
PCI Express - Wikipedia
USB 3.0 adapter cards - Google Shopping

HDMI audio/video interface - Wikipedia

4

Chapter 4. Overview of Preventative Maintenance
Secunia Personal Software Inspector (free)
Windows Server Update Services
- PeteNetLive
- Microsoft official WSUS site

How to Keep Your Computer Dust-Free - Lightspeeds Computer Repair

Electrostatic discharge (ESD) free vacuums - Google Shopping

5

Chapter 5. Fundamentals: Operating Systems
Windows History
- Older Windows: 1.01 - 3.11
- Family Tree until XP
- Complete DOS & Windows Time Line
Windows Command Line Topics
- CS 80.13: Windows Command Line Basics
Real Mode - Wikipedia
The 3 GB memory barrier in 32-bit systems - Dan's Data
DOSBox emulator - Run old DOS applications on 64-bit Windows

Client-Server illustration
Hard Disk Drive Basics - NTFS.com
How a Hard Drive Works - ExtremeTech.com
Windows Sysinternals Process Explorer (like Task Manager on steroids...) - Microsoft
GPartEd: Gnome Partition Editor
Auslogics Disk Defrag Screen Saver (2010; no longer updated)
JkDefrag - includes a screen saver (2008)
Windows Secrets weekly newsletter - Paid version includes "Patch Watch" column, evaluating security updates

Windows 7:
MSDNAA Dreamspark: How to Upgrade Windows 7 Home to Windows 7 Professional - Microsoft Answers forum
Windows 7 & Vista Startup Process - Wikipedia
 
DirectX - Wikipedia
   
PC Decrapifier
"Five Best Disk Defragmenters" - Lifehacker
"The Complete Guide to Windows System Restore" - Lifehacker
Windows 7 edition comparisons - Microsoft
Comparison of Windows Versions - Wikipedia
Step-by-Step: Basic Windows Deployment for IT Professionals - Microsoft 
Visual BCD Editor - Windows 7/Vista
- Visual BCD Editor - How To and Help
Extend the Windows 7 Trial from 30 to 120 Days - How-To Geek

Windows 8:
8 Worst Windows 8 Annoyances and How to Fix Them - Laptop Magazine
How to Make Windows 8 Look and Feel Like Windows 7 - Laptop Magazine
Start Button and Menu:
- StartIsBack
- Start8 download - Stardock
- Classic Shell
ModernMix download (runs Metro/Modern apps in a window) - Stardock
Windows 8's hidden backup - Ars Technica
Windows 8 File History automatic data-only backup - MSDN Blogs
Creating a Windows 8 System Repair Disc - Windows Eight Forums

Dell Optiplex 745 Drivers & Downloads - especially the latest network driver.
- You may download to your USB flash drive, and then install to your new XP system.  

6

Chapter 6. Networks
Client-Server illustration
IP v6 (Internet Protocol version 6) - Wikipedia
How To Install the Windows 7 Telnet Client - Tech-Recipes
- Warning: Telnet is not secure!
ADSL2+ - Wikipedia
Linksys WRT54G router setup (in Windows XP) - Datastormusers.com
Twisted Pair network cable - Wikipedia
Thick Ethernet Cable - Wikipedia
BNC Connectors for thin Ethernet cable
- Wikipedia
One Laptop Per Child (uses IEEE 802.11s mesh network topology) - Wikipedia
Ethernet connector wiring - including crossover cable - Camsecure CCTV

Student drive boot menu
Networking between different Windows versions - Microsoft
Networking Windows 7 with XP and Vista - How-To Geek
How to share a Windows 7 folder With Windows XP - Uttam in Windows 7 Themes
Windows 7 Homegroups - LifeHacker

7

Chapter 7. Laptops
Laptop components exploded diagram - PC Hardtech
Comparison of Mobile Processors (CPU Benchmarks) - NotebookCheck
How to Synchronize Files Between Two Windows 7 Systems - O'Reilly Answers

Online file storage:
- Microsoft OneDrive (replaces SkyDrive, Windows Live Mesh & Windows Live Sync)
- Dropbox
- Google Drive
- Comparison of file hosting services - Wikipedia
How to work with Windows Briefcase - Ask Dave Taylor

8

Chapter 8. Mobile Devices
Security:
- Nine Security Apps to Keep Your iPhone, iPad Safe - CIO Insight
- Lookout mobile security
- free for Android and iOS
- Sophos Mobile Security for Android - free
Tethering - get laptop Internet through your phone:
- PdaNet for Android, iPhone, Windows Phone, etc.
- The best Android tethering apps - Geek.com
- The best iPhone tethering apps (and one to avoid) - Geek.com
Emulators and Virtual Machines:
- Genymotion Android emulator
- How to Install Android in VirtualBox
- Android SDK (software development kit) virtual mobile device emulator
- Running IOS XRv on VMware Fusion/Workstation

9

Chapter 9. Printers
How Laser Printers Work - Tom Harris, HowStuffWorks
How Do I Make My Printer Wireless? - PrinterHacks.com
How Does a Laser Write on Paper? - YouTube video, Lexmark
Printer ink: Tired of feeding the cash cow? - ComputerWorld
Fujitsu ScanSnap Duplex Desktop Scanner - NewEgg

10

Chapter 10. Security
Hackers Lurking in Vents and Soda Machines - New York Times, 2014
Heartbleed secure connection bug - NPR, 2014

Disabling Windows Autorun

Windows 8's hidden backup - Ars Technica
Windows 8 File History automatic data-only backup - MSDN Blogs

Attackers Using DNS Poisoning to Hijack Website Domains, Divert Traffic - eWeek

AV-Comparatives

Big List of Free Security Products & Services - Gizmo's Freeware

Malwarebytes Anti-Malware Free
Kaspersky Rescue Disk 10
Kaspersky Internet Security free trial
Malwarebytes Chameleon disinfection

11

Chapter 11. The IT Professional
Soft Skills: Take command of job with clear communication, initiative - CapitalGazette.com
Email Etiquette - Netmanners.com

12

Chapter 12. Advanced Troubleshooting
- PCPartPicker
- Crucial.com - for RAM upgrades
- NewEgg.com - Hardware & software, including RAM & other components
- Memtest86+ - Open source RAM tester
- SpeedFan - Hardware monitor
- CrystalDiskInfo - Hard drive monitor